Delivery and returns
Items are dispatched as soon as possible and within one working day unless notified. I endeavour to post all orders received before 2pm on the same day.
All shipments require a signature on arrival. Overseas customers are advised to track their package and either be at home for delivery or immediately check with your local post depot; couriers may not leave notification and their depot may only hold on to the parcel for a few days before it is returned to me.
£3.75 UK Royal Mail First Class Signed (1-2 days)
£7.75 UK Royal Mail Special Delivery Next Day by 1pm (Not Saturday)
£10.75 UK Royal Mail Special Delivery Next Day by 1pm (Saturday)
£8.10 Europe (EU/Non-EU) Royal Mail International Signed (3-5 days)
£9.75 RoW Royal Mail International Signed (5-7 days)
Delivery times are as quoted by couriers but are subject to weather, customs, etc., and cannot be guaranteed.
There is no extra shipping cost for additional items. UK shipping is free over £50.00 with a commensurate reduction in overseas shipping (e.g., Europe becomes £4.35, RoW becomes £6.00).
I am pleased to accept returns providing you:
- Contact me within 5 days of delivery.
- Ship items back within 14 days of delivery.
I am a small business and regret I cannot accept exchanges or cancellations but please contact me if you have any problems with your order.
Unless they arrive damaged or defective, I do not accept returns for:
- Custom or personalised orders.
- Intimate items (for health/hygiene reasons such as piercing earrings).
Buyers are responsible for return shipping costs. If the item is not returned in its original condition the buyer is responsible for any loss in value.