FREE UK & DISCOUNTED WORLDWIDE DELIVERY OVER £50

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ABOUT ME

I am an independent designer-maker of luxury handmade Murano glass, crystal and gemstone jewellery. Trading as ‘Diana Ingram’ I design and make jewellery in my studio near Bath, England. I specialise in designing and making bespoke necklaces, bracelets and earrings fashioned in the latest, must have styles.

I offer a personal and bespoke service and full range of products which are exclusive: they are designed and made by me; have significant elements of handcrafted individuality; are original and authentic; and are not mass produced. My jewellery comprises the finest handpicked beads direct from furnaces scattered across the historic island of Murano in Venice Italy, significant crystals and other gemstones sourced worldwide, high quality cultured seawater and freshwater pearls from farms across the coastlines and islands of the South [China] Sea, Swarovski© crystals from Austria, and precious metal findings including 22 Carat gold and 925 Sterling Silver from Birmingham, England.

My unique designs are inspired by seasonal colour and fashion as well as themes such as countryside, woodland, cottage garden, wildlife, physical and spiritual health, and well-being.

My jewellery is suitable for teenagers as well as adults, and for children from age five for special occasions and as keepsakes. I welcome custom orders for anniversaries, birthdays, weddings, and other special occasions such as Valentine's Day and Mothers' Day. Most products can be altered for style, colour and length.

Each item is gift-wrapped inside a luxury handmade paper box with a Certificate of Authenticity for Murano glass. There is no price indicator inside the gift-wrapped box, only on the packing slip. A gift message option is available to include in the shipment which replaces the packing slip (so no price shown at all). Please contact me or leave a message with your order.

 Vetro Artistico Murano Certification Mark

 

DEFINITIONS & MEASUREMENTS

Murano glass beads, crystals and other gemstones often have a distinctive style. Sizes can vary and so to can colour due to the depth of the metal foil in glass beads or the organic nature of gemstones. Every effort is made to match beads and gemstones where reasonably expected e.g., in a pair of earrings or a set, but if two pairs of small heart earrings are ordered, each pair may not, for example, be exactly the same (though I will try). The following sizes are used throughout my Etsy store, within a tolerance of +/-1mm:

'Mini' refers to beads or crystals 10mm wide

'Small' refers to beads or crystals 13mm wide

'Medium' refers to beads or crystals 18 or 20mm wide as specified

'Large' refers to beads or crystals 25mm wide

'Extra Large' refers to beads or crystals 28 or 30mm wide as specified

DELIVERY

Items are dispatched as soon as possible and within one working day unless notified. I endeavour to post all orders received before 2pm on the same day.

All shipments require a signature on arrival. Overseas customers are advised to track their package and either be at home for delivery or immediately check with your local post depot; couriers may not leave notification and their depot may only hold on to the parcel for a few days before it is returned to me.

£3.75     UK Royal Mail First Class Signed (1-2 days)

£7.75     UK Royal Mail Special Delivery Next Day by 1pm (Not Saturday)

£10.75   UK Royal Mail Special Delivery Next Day by 1pm (Saturday)

£8.10     Europe (EU/Non-EU) Royal Mail International Signed (3-5 days)

£9.75     RoW Royal Mail International Signed (5-7 days)

Delivery times are as quoted by couriers but are subject to weather, customs, etc., and cannot be guaranteed.

There is no extra shipping cost for additional items. UK shipping is free over £50.00 with a commensurate reduction in overseas shipping (e.g., Europe becomes £4.35, RoW becomes £6.00).

     

       

      HOW MY PRODUCTS ARE MADE

      Murano glass beads are individually and expertly woven in front of flame by lampworkers in furnaces scattered across the island of Murano near Venice, Italy using world-renowned Moretti crystal (aka Murano Glass), an exclusive crystal to Murano that has been evolving from at least 1291. It is a leading crystal in Venice and hence the world. The skilful use of precious metal foil or leaf (24 Carat gold, white gold and 925 Sterling Silver) and the mineral aventurine, provide stunning depth and lustre to an infinite range of styles and designs. Due to the handmade nature of each bead what may at first be perceived as an imperfection (such as exposed foil) is in fact considered acceptable by the master lampworkers and in keeping with the handmade nature, character and charm of the item. In order to keep things simple among many styles of Murano glass beads I differentiate between four types: metal foil (interior) or leaf (exterior) beads, 'pastel' (opaque) beads and translucent beads.

      Gemstones including crystals and other semi-precious stones are beautiful and fascinating, each with its own history and mystical properties. A gemstone is a mineral that can be carved, polished and cut to create jewellery. Diamond, ruby, emerald and sapphire are precious, while other gemstones fit into the semi-precious category although they are all as beautiful as each other. When choosing gemstones the eye catching colour is the most notable physical feature. Each crystal has a unique crystalline structure and how this interacts with light determines the optical properties and its colour. It is this uniqueness and the organic nature of crystals that makes them so precious. There are also many traditions associated with gemstones and I have added a synopsis of the mystical properties for each. A simple Internet search uncovers so much more. My gemstones are set in 925 Sterling Silver or gold filled (22 Carat gold filled with 925 Sterling Silver) with matching 925 Sterling Silver or gold filled Shepherds hook ear wires or fine cable chains.

      My cultured seawater and freshwater pearls are farmed across the coastlines and islands of the South [China] Sea. All pearls are carefully selected for quality by me and painstaking effort goes into matching.

      I also use genuine Swarovski© crystals from Austria.

       

      CLEANING

      Use a damp cloth then silver cloth when dry. Equally good for glass, crystals and precious metals. Never use liquids other than water. Water must be used sparingly and the item properly dried.

      CUSTOM ORDERS

      I am very happy to discuss all custom orders and bespoke requirements, and am limited only by the exclusive production of Murano glass lines. My long-standing lampworking friends on Murano are delighted to fill bespoke orders for me, and quickly. Most products listed can be altered for shape, colour, length, etc., though prices may vary. I ship worldwide and nothing is too much trouble – I regularly offer personalised wrapping and buy and write birthday cards too! Please contact me by telephone on +44 (0) 7815 890377, via this website or by email to mail@dianaingram.com.

      RETURNS

      I am pleased to accept returns providing you:

      • Contact me within 5 days of delivery.
      • Ship items back within 14 days of delivery.

      I am a small business and regret I cannot accept exchanges or cancellations but please contact me if you have any problems with your order.

      Unless they arrive damaged or defective, I do not accept returns for:

      • Custom or personalised orders.
      • Intimate items (for health/hygiene reasons such as piercing earrings).

      Buyers are responsible for return shipping costs. If the item is not returned in its original condition the buyer is responsible for any loss in value.