While I do not request feedback from my online store the following are a selection of the comments received after sales. Please see my Amazon and Etsy stores for many more:
16 January 2020 - 'Hello Diana, Order no 1231. Just to say thank you for dispatching the four pairs of earrings so quickly. They arrived last Wednesday and are beautiful. I am very pleased with them - a lovely addition to the two other pairs I bought from you. Best wishes.'
7 January 2020 - 'Hi Diana, Thank you so much for dropping the necklace off yesterday. It was very kind of you to do that. It is absolutely stunning and I am really looking forward to wearing it particularly in the spring as those colours will be perfect. I have not had a chance to try it on yet due to being late back from work yesterday then off early again today but I know it will be perfect as your jewellery is always so well made. I hope you had a good and profitable Bath Christmas Market. Wishing you both a very happy and busy 2020. With many good wishes and thank you again.'
12 December 2019 - 'Hello Diana, Thank you very much for sending the two pairs of earrings so quickly. They arrived on Tuesday morning, beautifully packed. I am very pleased with them, they are lovely and a pleasure to wear.
7 December 2019 - 'Hi Diana, The earrings and necklace are really nice Thank you. I love them xx'
29 November 2019 - 'My Jewellery has arrived safe and sound. I would just like to say the necklace and bracelet are just perfect. They are a present for a very dear friend and they are so pretty and elegant and exactly what I was looking for. She will love them but it's going to be difficult to give them away! Thanks so much for changing the charm for me as well. Kindest Regards...'
25 November 2019 - 'Hi Diana, I received my earrings today and they are lovely. Thank you. Kind regards...'
5 November 2019 - 'Hi Diana, Thanks so much for the two pairs of beautiful earrings. I'm 74 and have admired them for a while so decided to buy them for my husband to give me at Christmas. [...] I can't wait to wear yours at Christmas...'
3 August 2019 - 'Diana, I have just taken delivery of the Lime Green Murano earrings, perfect colour match for a new lime green sequinned top I have, thank you for terrific service.'
19 July 2019 - 'Just wanted to say thank you so much for the beautiful Murano glass necklace. I’ve bought it for my friend’s birthday as she travels to Venice quite often. I know she will love it. She knows about the beauty of Murano glass jewellery.'
26 June 2019 - 'Thank you for my prompt order. It's a pleasure buying from you. Every order has always arrived in good time and they [earrings] are beautifully wrapped. x'
26 June 2019 - 'Unbelievable : I received the earrings already today!! I’m sooo delighted ... Almost four years ago I bought a necklace in Venice and have been looking for matching earrings even since ... and thanks to you I found them!!'
5 June 2019 - 'Good Morning Diana, Just a line to say thank you so much for the two necklaces I purchased from Amazon, they are for gifts for my friends & I am extremely pleased with them, they are beautiful.
[Later] I also meant to say your packaging was most beautiful too, you have really taken the time to make your items look really pretty. Please keep up with your incredibly good work.'
5 June 2019 - 'Just a quick email to say thank you for the lovely jewellery that my husband ordered for me... a pair of genuine Murano glass earrings… they are perfect… I was not sure whether they would be the same match as my necklace when looking on the net... when they arrived they are spot on… have attached a photo...'
9 May 2019 - 'My necklace arrived today it's beautiful. Thank you so much I love it. xxx'
13 March 2019 - 'I have just received my necklace with teal (green, jade) lentil 'smartie' beads and it is just perfect. I wondered if you would be able to make the matching teal (green, jade) small lentil "smartie" drop earrings on silver as clip earrings as my ears are not pierced. If this is possible I would like to purchase a pair.' [Ed., all earrings can be converted to gold or silver clip-ons].
17 January 2019 - 'Diana, thank you for my second jewellery item (the first being a deep purple heart shaped pendant for Christmas) and now my green heart shaped earrings. They are beautiful and I'm so impressed with everything - your website, the speed of delivery, the wrapping, and your personal touch - I cannot find enough people to tell and pass on your website address! Thank YOU !!!'
19 November 2018 - 'Thank you Diana. Love your work.'
12 October 2018 - 'Received the blue heart earrings and pink heart earrings and they are STUNNING! I am absolutely thrilled with them. Thank you so much. I've got my heart set on one of those beautiful pendants so I'll be ordering again soon.'
25 September 2018 - 'Just a quick note to thank you for sending my order which has arrived today. I am delighted with the ear rings which I bought as a gift for a friend. Trouble us I want some for myself now! Thank you also for the little hand written note. Such a lovely touch. You are a very talented lady and I hope to buy more of your products in the future.'
3 September 2018 - 'My recently purchased necklace and earrings were my ruby wedding gift from my husband for our 40th anniversary celebration today. I'm absolutely thrilled with them and they were much admired!'
20 April 2018 - 'My earrings arrived safely and beautifully packaged this morning. They are absolutely beautiful and I'm very pleased. Such a lovely colour of cobalt blue. Thank you so much.'
12 April 2018 - 'I have received my order today and I am delighted with it. Thank you for a great first time experience ordering with you.'
5 April 2018 - 'I am absolutely thrilled with your beautiful necklace, And you are so kind to have included the earrings with them, I’m immensely touched.'
20 March 2018 - 'I just wanted to say THANK YOU for the red heart earrings that I purchased. They are a perfect match with my necklace and I love them!!'
7 March 2018 - 'I have just received one of your necklaces (small dog, blue glass heart and pearl) for my 60th birthday from a dear friend of over 40 years. It is absolutely gorgeous! What a thoughtful and beautiful gift. Thank you and thank you again, Anne xx'
18 October 2017 - 'I have just received the earrings I ordered from you. Thank you very much. I am really pleased with them and they almost exactly match a vintage Murano necklace I bought recently, so that is a big bonus!!'
26 September 2017 - 'The earrings have arrived and they're perfect-----what more can I say!!!'
26 July 2017 - 'I have ordered these to go with the lovely necklace and bracelet I ordered last month for my friend's 60th birthday next Tuesday. I haven't had the opportunity to look at them yet as they arrived so beautifully wrapped, I couldn't bear to unpack them, so I am looking forward to seeing the complete set when she opens them on Tuesday. She especially asked for these pieces of jewellery so I know she will be pleased, and it has been a pleasure to look at your lovely pieces.'
20 June 2017 - 'Diana, those earrings are absolutely PERFET, thank you so much. You wouldn't believe the amount of time I spent trying to find a replacement pair...'
20 June 2017 - 'I just wish to thank you for all your wonderful help to acquire the perfect jewellery for my daughter's wedding. The bracelet arrived on Saturday and it is just lovely and I feel all 3 items will set my outfit off a treat.'
6 November 2016 - 'I've collected the bracelet and it is beautiful! Thank you so much, my mum is going to love it! I like it so much it's going to be hard to let that go haha. Thanks again, I'm sure I'll be purchasing from you in the future!'
11 July 2016 - 'I love my necklace from Badminton, and I am sure they will love theirs too!'
1 July 2016 - 'Just want to say how much I am enjoying wearing the two couture necklaces I bought from you this week at the Guildford Craft Market.'
25 May 2016 - 'Just wanted to say THANK YOU - it's beautiful as always.'
27 April 2016 - 'Just thought you should know that the earrings ordered yesterday 26th April have arrived and are perfect. Thank you for such a prompt service.'
23 February 2016 - 'Very attractive pendant with lovely pearls. My wife's happy, so I'm happy too!'
19 February 2016 - 'I meant to email ages ago to thank you for the beautiful necklace. I was really delighted with it. I hope to buy some more pieces in future. Many thanks.'
22 December 2015 - 'Love the pearl bracelet. Thank you xx.'
29 April 2015 – 'Yesterday I had the pleasure of receiving a pair of your couture earrings for my birthday, and I just wanted to tell you how delighted I am with them, they are exquisite! Your work is truly lovely and beautifully packaged; I couldn’t be happier with my gift.'
25 April 2015 – 'I would like to thank you, Diana, for my beautiful new necklace and bracelet with the snowflake charm, I love them. The green heart and horse charm was the one I bought from you at Badminton years ago.'
17 April 2015 – 'My delivery arrived, I am so happy I absolutely love my three-charm necklace. Thank you so much. In memory of my mum I will wear this with love. You made me some beautiful jewellery for my wedding day and again today I am overjoyed with this.'
9 March 2015 – 'Thank you again for my three-charm necklace which I bought from your stall at Crufts!'
5 February 2015 – 'Just had delivery of the beautiful white crystal heart necklace and earrings to match, my daughter in law will be delighted! Many thanks - will spread the word - your jewellery is so fine and lovingly made. So beautiful - many orders will follow you can be assured after these little treasures. Thank you, Diana.'
6 January 2015 – 'Just received my absolutely stunning three-charm necklace, thank you very much!”
11 December 2014 – “Thank you so much for the quick delivery of the bracelet. I only ordered it Tuesday night and its here today, Thursday, blue marguerite bead bracelet… Really lovely.'
3 December 2014 – 'I ordered 2 pieces of jewellery from you on Friday, which came Monday morning. I just wanted to say how pleased I am with them. Not only did they come in lovely little bags inside boxes, but the jewellery is beautiful... Will definitely buy from you again... Thank you.'